My ISMOD II Plus is not heating

If your ISMOD II Plus is not heating, try the following steps:

• Reset the main battery by turning it off and then on again.
• Clean the rods.
• Reset the rods.
• Make sure you are using a 5-volt adapter for charging.

If the issue persists, don’t hesitate to reach out to our customer support team: cs@ismodjo.com.

Updated on: 07/10/2023